Customer-First Philosophy
Every decision we make is filtered through one question: “How does this serve our customers better?
At CoreForm, we’re more than just a technology company – we’re your strategic partner in digital transformation, built on a foundation of unwavering customer focus and deep industry expertise. Our mission is to empower organizations to make confident, forward-thinking decisions about their business technology. We don’t just meet customer expectations; we consistently exceed them through our genuine commitment to solving real business problems.
Since 2016, CoreForm has been driven by a singular vision: transforming workplace technology with the customer at the center of everything we do. This wasn’t just a business strategy – it became our ethos. While others focused on rapid expansion and becoming just another “printer or software vendor,” we made a deliberate choice: quality over speed, depth over breadth, solutions over sales.
Our journey began when businesses were transitioning from paper-based processes to digital workflows – scanning documents to email and seeking proper document management solutions. We listened carefully to our customers’ challenges and evolved alongside their needs. This organic growth path led us through OCR technology, workflow automation, accounts payable automation, and forms automation – each step building upon the previous one, deepening our understanding of business process automation across diverse industries.
What started as helping businesses manage their document workflows has evolved into something truly remarkable. Today, we’ve developed Trustmile, our revolutionary “Logistics Operating System” that’s transforming the logistics industry. Our SmartForms platform powers multiple business areas and influences our entire technological approach. Our extensive work with workflow engines has given us an unparalleled understanding of workplace workflow needs across sectors.
Our leadership team, with decades of successful experience at technology giants like Fuji Xerox and IBM, didn’t just see an opportunity – they saw a responsibility to revolutionize the customer experience in the tech industry. We’ve combined our extensive industry knowledge across product development, sales, support, project management, and implementation with our unwavering commitment to excellence and customer satisfaction.
Every interaction with our customers has been about solving problems, reducing costs, and improving efficiency – but more importantly, about delivering on our commitments. This approach has paid dividends in the long run, creating deep, lasting relationships and an intimate understanding of business process automation across various industries.
Our unique position in the market stems from our dual expertise: we maintain our loyal base of Managed Print clients (giving us deep understanding of workplace technology at its simplest form) while simultaneously pushing the boundaries of software innovation through CoreForm Software. This synergy creates a comprehensive understanding of workplace technology that few can match.
Our team is dedicated and continuously trained in the latest technologies. We don’t just implement AI – we actively use it in our workflow processes and now offer AI business process design and implementation through our CoreForm Software channel. This isn’t theoretical knowledge; it’s practical, proven experience applied to real business challenges.
Every decision we make is filtered through one question: “How does this serve our customers better?
We’ve deliberately chosen sustainable growth over rapid scaling, ensuring we never compromise on service quality or customer satisfactio
Our 8+ year journey from document management to AI implementation demonstrates our ability to anticipate and adapt to changing business needs
Our experience spans multiple industries, giving us unique insights into business process optimization across diverse sectors
Our software implementations and workflow automation expertise enables us to offer complete customer satisfaction – not just a promise, but a proven track record
We partner with you to reduce manual data entry, Finance teams enjoy streamlined automated processes. We offer end to end Procure to Pay software with tangible cost savings for companies.
Redefine your business as a modern workplace with optimised Last-Mile Logistics automation, Procure to Pay, Accounts Payable, Document Management and print solutions to reduce costs and increase productivity.
Since 2016, CoreForm Software has been an innovation incubator, transforming customer challenges into powerful solutions. Through close collaboration with our clients, we’ve developed industry-leading platforms including Trustmile (all-in-one logistics management), Xpenda (intelligent expense management), and CF SmartForms (business process compliance automation).
We automate, digitally enhance and re-engineer your business technology to reduce costs, improve productivity and drive growth.